Question 1

How expensive is a Prosthetic or Orthotic device ?

Accepted Answer

With Hamilton Prosthetics & Orthotics, you will be given an up-front estimate for the cost of your prosthesis, which can depend upon many factors. These factors can include the type of prosthesis and amputation. Prostheses typically increase in cost with complexity and amount of bodily coverage.

Question 2

How can I afford my Prosthetic device?

Accepted Answer

ADP (Assistive Devices Program) may pay up to 75% the cost of your prosthesis. The remaining balance may be funded by these organizations, private insurance, social assistance benefits etc. We are well versed in this type of funding and can help to answer any questions or concerns.
In order to begin the funding application process, you must first make an appointment at an ADP or WSIB Registered Amputee Clinic. The staff, including doctors, prosthetists, physiotherapists, and occupational therapist will assess your needs and qualifications for funding

Question 3

How can I afford my Orthotic or custom brace ?

Accepted Answer

The first step is a referral from a surgeon, specialist, family physician, pediatrician, physiotherapist or you can call for a free consultation.  Following that, we will evaluate you and provide an estimate. If you qualify, the ADP (Assistive Devices Program) may pay up to 75% the cost of your orthosis. The remaining balance may be funded by private insurance or other agencies.  We have a nurse and office manager on staff that can assist with funding application and inquiries.

Question 4

When can I expect to receive my Prosthetic or Orthotic device?

Accepted Answer

Typically you can expect your prosthesis or orthosis to be completed within 2-6 weeks. Before you can receive your prosthesis or orthosis it must be casted, manufactured and fitted.
 
We fabricate prostheses and orthoses in house in our lab and can also accommodate quicker turn over time for special requests such as post operative surgery , in patient discharge requirements etc.

Question 5

Do I need to replace my Prosthetic device on a regular basis?

Accepted Answer

Yes. Depending upon your medical profile and lifestyle, your limb will probably need to be replaced frequently when there is a change in volume or medical condition ADP will fund a complete prosthesis once every 3 years if required.

Question 6

Do I need to replace my Orthotic device on a regular basis?

Accepted Answer

Yes. Depending on the shape and condition the frequency of replacement is 2 years or sooner if there is a change in size or medical condition.
With children, due to growth will need replacements more frequently to accommodate changes in size and volume and to ensure the brace is functioning properly.

Question 7

If I am relocating or visiting from another city, how can I be referred for prosthetic or orthotic care?"

Accepted Answer

You can self refer, by contacting us directly by phone or on our contact page. We will book you in for an appointment to see our clinical prosthetists and orthotists for a free consultation. Alternatively, your physician can refer by fax or phone. If a prescription is required for a new device we can assist with the process. We also provide adjustments and repairs as well.

Question 8

I can't view the PDF files. How do I download and view them?

Accepted Answer

Chrome and Acrobat are no longer compatible. Acrobat/Reader plug-in for Google Chrome is based on the Netscape Plug-In API (NPAPI) technology. Google announced that in April 2015 NPAPI plug-in support will be disabled by default in the Google Chrome web browser with an override capability for advanced users. 
 
1. Change the default program for opening PDFs to Adobe Acrobat Reader.
 
Follow this link for help:
 
https://pattvet.custhelp.com/app/answers/detail/a_id/22765/~/make-adobe-acrobat-reader-the-default-pdf-viewer(https://pattvet.custhelp.com/app/answers/detail/a_id/22765/~/make-adobe-acrobat-reader-the-default-pdf-viewer)
 
2. On your computer, open Chrome. At the top right, click More. Settings.At the bottom, click Advanced. Under "Privacy and security," click Site settings. Near the bottom, click PDF documents. Turn on Download PDF files instead of automatically opening them in Chrome.
 
Follow this link for help:
https://support.google.com/chrome/answer/6213030?hl=en(https://support.google.com/chrome/answer/6213030?hl=en)

HAMILTON

PROSTHETICS & ORTHOTICS

LONDON, ONTARIO

FAQs ABOUT HAMILTON PROSTHETICS & ORTHOTICS